Privacy Policy

Last updated: May 2026  ·  Hillsprings Hotels & Event Centre

1. Information We Collect

When you make a booking or contact us, we may collect:

• Full name, email address, and phone number
• Booking details (dates, room type, number of guests)
• Government-issued ID information (collected at check-in)
• Payment reference information
• Special requests or messages you send us

2. How We Use Your Information

• To process and confirm your booking
• To communicate with you about your reservation
• To improve our services
• To comply with legal and regulatory obligations

3. Data Storage

Your information is stored securely on our systems. We retain booking records for up to 7 years for legal and financial compliance purposes.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• When required by Nigerian law or a court order
• With service providers who assist in operating our systems, subject to confidentiality agreements

5. Cookies

Our website may use cookies to improve your browsing experience. These are session cookies and do not track you across other websites.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To make a request, contact us using the details below.

7. Security

We implement reasonable technical and organisational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Contact Us

For privacy-related questions or requests, contact: Hillsprings Hotels & Event Centre — By Olarenwaju Junction, ONDO ROAD · reservations@hillspringshotels.ng · +2348164879231